Account Management and project management are often confused but are two very different and crucial aspects of running an agency. How should an account manager communicate? How could should a project manager be at setting and resetting expectations? In this…
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Do you need to know the ins and outs of hiring an agency? Is hiring marketing agencies a crucial part of your business? Do you need to choose between big box agencies and small boutiques? In this episode of The…
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What is the best way to price your agency’s services? There are countless ways to price your services, but some pricing models are better than others. Should you charge by the hour? Would a value-based offer be best? Or, this…
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Are you suffering with bad relationships with clients? Knowing how to be a good client yourself can help choose the right clients and avoid the bad ones. This week’s episode of The Climb is all about helping you understand what…
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Does your agency have a robust network? Can you scroll through your Rolodex to find new opportunities for sale, collaboration, or get new information? Networking isn’t just for individuals – it’s an important aspect of building and maintaining digital agencies…
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Are you struggling to close deals? Are leads not being responsive to your pitches? Sales slumps happen and when the crash comes – it comes hard. We’ve all been there – and we will all be there again. If you…
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Have you experienced burn out in your agency? It’s happened enough for us that we’ve figured out the secret to not only revitalize your workforce after burn out but helping to prevent burn out altogether. If your agency has experienced…
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Ken Ott is more than just an eCommerce mastermind – He’s an entrepreneur, a writer, a speaker, and a song writer. As the founder of Metacake – a World-Class Ecommerce Growth Team – Ken has helped the world’s most influential…
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